
Netflix is piloting an AI-driven advanced search feature. This feature enhances the user-experience by enabling subscribers to easily discover television shows and movies that align with their preferences. This is a significant extension of the company’s use of AI technology.
This new feature offers viewers a more intuitive and personalised way to discover content. They can search for titles using descriptive phrases like “a feel-good show to watch after a breakup” or “intense dramas that aren’t too long,” rather than relying on basic keywords like “comedy” or “Tom Hanks.” The result is smarter, mood-based recommendations that go beyond viewing history.
The new experiment is currently running on iOS in Australia and New Zealand. Still, Netflix plans to roll it out to more places soon, including the UK. Think of it as search 2.0, powered by OpenAI, and designed to finally break the curse of the endless scroll.
Netflix has long demonstrated a strong commitment to artificial intelligence, notably through its widely recognised recommendation algorithm. The introduction of this new AI-powered search feature represents a significant advancement in the company’s use of technology.
Despite this progress, the company is approaching its AI initiatives with caution. The entertainment industry has expressed growing concern over the potential for AI to displace creative professionals. Netflix, however, maintains that its objective is to enhance, not replace, human creativity. Co-CEO Ted Sarandos has emphasised that AI will serve as a supportive tool in the creative process rather than a substitute for writers and actors.
Notably, this feature is being introduced as an optional trial rather than a mandatory update. Users must actively opt-in to access the new tool, a departure from Netflix’s typical approach of automatically rolling out new features platform-wide.
While it may not eliminate the content discovery challenge, this initiative represents a promising and innovative step forward.